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Frequently Asked Questions

ABOUT SINGING LESSONS & ONLINE SINGING LESSONS

  • What can I expect from a 1-2-1 singing lesson?
    In a typical 1-2-1 singing lesson, you can expect a structured approach that includes warm-ups, singing exercises, and song study. We’ll start with vocal warm-ups and singing exercises that are tailored to your voice and target your individual needs. We'll then dive into song study, working on technique improvement, expression, and performance skills. Each lesson is customised based on your goals and experience level, ensuring you make meaningful progress every session.
  • What styles of music do you teach?
    I teach a variety of musical styles, including classical, musical theatre, pop, rock, and jazz. Whether you want to refine your classical technique, explore the nuances of musical theatre, or develop a contemporary pop sound, I’ll provide guidance tailored to your chosen genre. This diversity allows us to find the style that suits you and supports your vocal improvement.
  • Do you teach beginners?
    Absolutely! I welcome students of all levels, from beginners to advanced singers. If you’re just starting your vocal training or looking to refine your skills, I will provide the guidance and support you need. Together, we’ll develop the foundational techniques essential for vocal mastery, so you can sing with confidence and ease.
  • Do you offer online singing lessons?
    Yes, I offer online singing lessons in English through platforms like Zoom. This flexibility allows you to enjoy high-quality instruction from the comfort of your own home, making it easier to fit singing into your schedule. Online lessons maintain the same personalised approach and focus on technique as in-person sessions, ensuring you receive effective training no matter where you are.
  • How long is each lesson, and how often should I take lessons?
    I offer 60-minute singing lessons. For optimal progress, I typically recommend scheduling lessons on a monthly basis. This frequency allows us to build on each session while ensuring consistent practice and growth. However, in some cases, weekly lessons may be beneficial for students who need more contact time or seek the consistency necessary to build their confidence for independent practice.
  • Where are your singing lessons located?
    I offer lessons in my studio located in Enniskillen & Omagh. For those who prefer the convenience of remote learning, I also provide online singing lessons on Zoom, allowing you to join from anywhere. This flexibility ensures that you can receive quality vocal instruction wherever you are.
  • What are your rates, and how do I pay for lessons?
    You can see our current lesson rates on our online booking system where lesson fees are based on recommendations from the Musician's Union. I offer flexible payment options, including a flexible pay-as-you-go system and monthly subscriptions. All lessons are booked through an online booking system, where payment is made at the time of booking. For more information, please refer to our Payment Policy.
  • Do you offer a free trial lesson?
    No, I don’t offer a free trial. However, your first no-obligation lesson will give you a taste of the personalised instruction you can expect moving forward and help you see how we can work together to achieve your goals.
  • How soon will I see improvement in my singing?
    While every student is different, many see noticeable improvements within just a few lessons. Consistent practice, coupled with focused instruction, will help you master your vocal technique and build confidence. Even with just one lesson per month, you can start making meaningful progress toward your singing goals.
  • Can I improve my singing if I think I’m tone-deaf?
    Yes, absolutely! Many people believe they can’t learn to sing because they think they’re tone-deaf. However, with the right guidance and training, you can develop your pitch and gain control over your voice. My approach emphasises building your confidence and skills, allowing you to discover your true vocal potential.
  • Can singing lessons help with stage fright?
    Yes! Singing lessons can significantly help in overcoming stage fright and building confidence. Through personalised coaching and performance practice, you’ll learn techniques to manage anxiety and enhance your stage presence. Together, we’ll work on developing your performance skills so you feel empowered and ready to shine on stage.
  • Do I need to know how to read music to take singing lessons?
    No prior knowledge of music theory is required to start singing lessons with me. If you’re unfamiliar with reading music, I’ll incorporate basic musical concepts into our lessons as needed. My focus is on helping you improve your singing, so we can adapt the curriculum based on your specific learning needs.
  • Can singing lessons help me prepare for auditions/competitions?
    Definitely! I offer dedicated coaching for auditions, performances, and competitions. We will focus on repertoire selection, performance techniques, and specific skills needed to excel in auditions. My goal is to equip you with the tools and confidence to perform at your best.
  • Do you offer lessons for children or adults?
    I teach adults over the age of 16. Whether you’re a beginner or an experienced singer looking to refine your skills, I’m here to support you in your vocal training. Each lesson is tailored to your individual needs, ensuring personalised instruction and guidance.
  • Can you help me with vocal health and recovery?
    Absolutely! Vocal health is essential for every singer, and as a certified Vocal Health First Aider, I offer expert guidance on maintaining vocal wellbeing and preventing injury. Using safe, tailored singing techniques, I can help you whether you're recovering from vocal strain or simply looking to enhance your vocal care routine. Together, we'll develop sustainable habits to protect and strengthen your voice.
  • Do you provide materials or homework for practice between lessons?
    Yes, I provide practice materials, exercises, and recordings to help reinforce what we cover in lessons. These resources are designed to keep you engaged and motivated between lessons, ensuring you make consistent progress.
  • Can I choose the songs I want to sing?
    Absolutely! You’re welcome to bring your song choices to our lessons. I believe that selecting songs you love is an essential part of the learning process, and I’ll guide you in choosing repertoire that suits your voice and helps you achieve your vocal goals.
  • What qualifications do you have as a singing teacher?
    I have over 20 years of private vocal training and more than 15 years of experience in singing and teaching, with a focus on technique-focused instruction. I hold a Graduate Diploma in Music from the University of Leeds and a Master's in Music Education: Instrumental and Vocal Teaching from the University of York. I'm also a certified Vocal Health First Aider and currently training as a Vocal Habilitation Specialist, with plans to become a Singing Voice Rehabilitation Specialist in the near future. For the past 10 years, I’ve trained under Michelle Wegwart (Bastille Opera, Opéra National de Paris, Bolshoi Opera, Salzburg Festival Opera). My professional background and advanced training allow me to help students of all levels unlock their full vocal potential through personalised, expert guidance.
  • What is your teaching style?
    Using a personalised approach to singing lessons, I focus on your individual needs to optimise instruction time. My teaching is technique-focused, and I adapt to your unique learning style—whether you're a visual, auditory, or kinaesthetic learner—ensuring you receive instruction in the way that best supports your progress. Together, we'll build the essential skills for vocal mastery while fostering your confidence and keeping you fully engaged throughout the process.
  • What happens if I need to cancel or reschedule a lesson?
    I understand that life can be unpredictable. If you need to cancel or reschedule a lesson, you can conveniently do so through the online booking system. Please provide at least 24 hours' notice as this helps us rearrange the schedule and accommodate other students. For full details, see the Cancellation Policy, Rescheduling, and No-Show Policies.
  • What should I bring to my first lesson?
    For your first lesson, please bring a water bottle to stay hydrated, a notebook, and a pencil. Wear comfortable clothing to allow for ease of movement. If you have specific songs you'd like to work on, please bring two copies of the sheet music—one for me and one for you. Alternatively, you can email PDFs of your sheet music to me at rebecca@rebeccareidsingingstudio.com at least 24 hours before your scheduled lesson.
  • How do I book a lesson?
    Booking a lesson is simple! All lessons are booked through my online booking system, where you can view my calendar and see my current availability.
  • What should I expect from my first singing lesson?
    In your first lesson, we’ll begin with an evaluation of your vocal strengths and challenges. You can expect vocal warm-ups, exercises tailored to your needs, and a discussion about your goals as a singer. My aim is to create a supportive environment where you can feel comfortable and confident to explore your voice.
  • What are online singing lessons, and how do they work?
    Online singing lessons are virtual sessions conducted via video conferencing platforms like Zoom, Skype, or Google Meet. These lessons are structured similarly to in-person sessions, providing personalised instruction and real-time feedback on your vocal technique, performance skills, and vocal health—all from the comfort of your own home.
  • How do online singing lessons compare to in-person lessons?
    Online lessons offer flexibility and convenience, allowing you to connect with a singing teacher from anywhere in the world. With virtual singing lessons, you can easily fit lessons into your schedule without the need for travel, making them an excellent option for busy individuals seeking remote singing lessons.
  • Do you offer online lessons for all levels?
    Absolutely! I welcome students of all levels, from beginners to advanced singers. If you’re just starting your vocal training or looking to refine your skills, I will provide the guidance and support you need. Together, we’ll develop the foundational techniques essential for vocal mastery, so you can sing with confidence and ease.
  • Can I learn different styles of singing online?
    Absolutely! I teach a variety of musical styles, including classical, musical theatre, pop, rock, and jazz. No matter your preferred style, you can effectively learn and improve your skills through online lessons.
  • What equipment do I need for online singing lessons?
    To ensure a smooth experience, you'll need a reliable internet connection, a laptop or smartphone with a webcam and microphone, headphones, and access to a video conferencing platform. While most devices will suffice, using a good-quality microphone can significantly enhance sound clarity during lessons.
  • Do I need a special microphone or camera for online singing lessons?
    While basic equipment works for online lessons, investing in a quality microphone can greatly improve the sound quality and clarity of your voice. This is especially important for effective online singing lessons.
  • What platform do you use for online lessons?
    I use Zoom for online lessons. If you're unfamiliar with this platform, please take a look at my setup guide to ensure the best experience for your online lessons.
  • Do you offer help with setting up for online lessons?
    Yes! I’m here to assist you with setting up your equipment and optimising your environment to ensure a productive lesson experience. If you're unfamiliar with Zoom, please take a look at my setup guide to help you get started.
  • How do I schedule an online singing lesson?
    You can schedule virtual singing lessons directly through my online booking system, where you can view my calendar and see my current availability.
  • What are your rates for online singing lessons?
    You can see our current lesson rates on our online booking system where lesson fees are based on recommendations from the Musician's Union. I offer flexible payment options, including a flexible pay-as-you-go system and monthly subscriptions. All lessons are booked through an online booking system, where payment is made at the time of booking. For more information, please refer to our Payment Policy. I believe in providing affordable online singing lessons without compromising quality.
  • How long is each online lesson, and how often should I take them?
    I offer 60-minute online singing lessons. For optimal progress, I typically recommend scheduling lessons on a monthly basis. This frequency allows us to build on each session while ensuring consistent practice and growth. However, in some cases, weekly lessons may be beneficial for students who need more contact time or seek the consistency necessary to build their confidence for independent practice.
  • Can I take online lessons if I live in a different time zone?
    Absolutely! I accommodate students in different time zones, ensuring that you can receive quality vocal instruction no matter where you are in the world.
  • What happens if there are technical issues during a lesson?
    If technical issues arise during a lesson, such as internet connection problems, I’m flexible and will work with you to reschedule or troubleshoot the issue. Take a look at my Online Singing Lesson Policy for more detail.
  • Will I progress as quickly with online singing lessons as I would in-person?
    Yes! You can achieve vocal progress at the same rate online as in-person. I adapt my teaching methods to ensure effective instruction in a virtual format, allowing you to master your technique and sing with confidence.
  • Can I improve my voice without in-person feedback?
    Absolutely! I utilise visual cues, verbal feedback, and real-time adjustments during our online lessons to provide the same level of instruction as you would receive in-person.
  • Do you offer personalised vocal exercises and feedback in online lessons?
    Yes! Each online lesson is tailored to your individual voice and goals, ensuring you receive personalised warm-ups, exercises and constructive feedback to help you improve.
  • Can online singing lessons help with vocal health and recovery?
    Absolutely! Vocal health is essential for every singer, and as a certified Vocal Health First Aider, I offer expert guidance on maintaining vocal wellbeing and preventing injury. Using safe, tailored singing techniques, I can help you whether you're recovering from vocal strain or simply looking to enhance your vocal care routine. Together, we'll develop sustainable habits to protect and strengthen your voice.
  • Can I learn specific songs or styles during online singing lessons?
    Definitely! You have the opportunity to choose songs and styles that you want to work on, allowing for a personalised online singing lesson experience tailored to your interests. I believe that selecting songs you love is an essential part of the learning process, and I’ll guide you in choosing repertoire that suits your voice and helps you achieve your vocal goals.
  • Do you offer online lessons for children/adults?
    I teach adults over the age of 16. Whether you’re a beginner or an experienced singer looking to refine your skills, I’m here to support you in your vocal training. Each lesson is tailored to your individual needs, ensuring personalised instruction and guidance.
  • Can online lessons help me prepare for auditions or performances?
    Absolutely! I offer dedicated coaching for auditions, performances, and competitions. We will focus on repertoire selection, performance techniques, and specific skills needed to excel in auditions. My goal is to equip you with the tools and confidence to perform at your best.
  • What should I do if I need to cancel or reschedule my online lesson?
    I understand that life can be unpredictable. If you need to cancel or reschedule a lesson, you can conveniently do so through the online booking system. Please provide at least 24 hours' notice as this helps us rearrange the schedule and accommodate other students. For full details, see the Cancellation Policy, Rescheduling, and No-Show Policies.
  • What should I prepare before my first online lesson?
    Before your first online singing lesson, ensure that you have a water bottle to stay hydrated, a notebook, and a pencil to hand. Find a quiet space and double-check that your technical equipment is set up and functioning properly. This will help you make the most of your time. If you have specific songs you'd like to work on, please email PDFs of your sheet music to me at rebecca@rebeccareidsingingstudio.com at least 24 hours before your scheduled lesson.
  • What qualifications do you have as an online singing teacher?
    I have over 20 years of private vocal training and more than 15 years of experience in singing and teaching, with a focus on technique-focused instruction. I hold a Graduate Diploma in Music from the University of Leeds and a Master's in Music Education: Instrumental and Vocal Teaching from the University of York. I'm also a certified Vocal Health First Aider and currently training as a Vocal Habilitation Specialist, with plans to become a Singing Voice Rehabilitation Specialist in the near future. For the past 10 years, I’ve trained under Michelle Wegwart (Bastille Opera, Opéra National de Paris, Bolshoi Opera, Salzburg Festival Opera). My professional background and advanced training allow me to help students of all levels unlock their full vocal potential through personalised, expert guidance.
  • How is your online teaching style different from in-person lessons?
    My online teaching style incorporates interactive elements and tailored techniques that ensure engagement and connection, even through a screen. I focus on making lessons dynamic and effective.
  • How do I get started with online singing lessons?
    Getting started is simple! All lessons are booked through my online booking system, where you can view my calendar and see my current availability.
  • Do you offer a free trial for online lessons?
    No, I don’t offer a free trial. However, your first no-obligation lesson will give you a taste of the personalised instruction you can expect moving forward and help you see how we can work together to achieve your goals.
  • What should I expect from my first online singing lesson?
    In your first online session, we’ll begin with an evaluation of your vocal strengths and challenges. You can expect vocal warm-ups, exercises tailored to your needs, and a discussion about your goals as a singer. I’ll provide personalised feedback to set you on the right path for improvement.
  • Payment Policy
    Lesson Fees: Current lesson fees and available times are listed on our online booking page. Fee Adjustments: Lesson fees may be adjusted each year on 1st September, based on the Musician's Union recommendations. To ensure transparency, students will be notified via email at least one month in advance of any fee increase. Please note that upon booking, you’ll be asked to confirm that you can be emailed. Please ensure that this box is ticked to avoid missing any important updates! Payment Schedule: For flexible booking options, payment is required at the time of booking to confirm your lesson. This allows you to schedule lessons as needed. For monthly subscriptions, payments are automatically taken on the same date each month, starting from the day of your initial purchase. You will receive a reminder email 7 days before your subscription renews, so you're always aware of upcoming payments. For more information about subscriptions, please see our Subscription Policy. If payments are not processed on time for any reason, lessons may be paused until payment is received, see below. Late Payments (for Monthly Subscriptions): If a payment is missed for any reason, you will have a 7-day grace period to make payment and continue your subscription. If payment remains outstanding for more than 7 days, your subscription will be put on hold, and any unscheduled lessons may be forfeited. However, any lessons that are already booked will still go ahead as planned. Additionally, if payment is not made within this period, you may also lose your current lesson rate, and future lessons could be subject to any updated fees. If you're having trouble making a payment, please reach out to us via phone call, text message, or WhatsApp to 07814 776159, or via email to booking@rebeccareidsingingstudio.com, and we’ll be happy to help find a solution. Payment Methods: All bookings are made through our online booking system, and payments are securely processed exclusively via Stripe. Stripe accepts a variety of payment options, including: Visa Mastercard American Express Diners Club Discover (available in the US and Canada) Cartes Bancaires (available in Europe) JCB or China UnionPay (available in Asia) Please note that no other forms of payment are accepted.
  • Cancellation Policy, Rescheduling, and No-Show Policies
    Cancellation Notice Period: To ensure that we can accommodate all students effectively, we kindly ask for a minimum of 24 hours' notice for any cancellations. Cancellations can be made through our online booking system, allowing us to open the time slot for other students. Late Cancellations: If a cancellation is made less than 24 hours before the scheduled lesson time, the student will be charged the full lesson fee. Last-minute cancellations often prevent the time slot from being filled, and we appreciate your understanding in this matter. Please note that cancellations less than 24 hours cannot be made through the online booking system; you will need to contact us directly via phone call, text message, or WhatsApp to 07814 776159, or via email to booking@rebeccareidsingingstudio.com to process your cancellation. Emergency Exceptions: In the case of genuine emergencies or sudden illness, exceptions to the 24-hour notice requirement may be considered on a case-by-case basis. Please contact us directly via phone call, text message, or WhatsApp to 07814 776159, or via email to booking@rebeccareidsingingstudio.com as soon as possible regarding your situation. Communication: Cancellations or rescheduling requests made more than 24 hours notice should be done through our online booking system. Cancellations or rescheduling requests made with less than 24 hours' notice should be communicated directly via phone call, text message, or WhatsApp to 07814 776159, or via email to booking@rebeccareidsingingstudio.com. Please ensure that the teacher confirms the receipt of your message. No-Show Consequences: If a student does not show up for a scheduled lesson without prior notice (a no-show), the lesson will be considered forfeited, and no makeup lesson will be provided. In this case, the student will still be responsible for the full lesson fee. Repeated no-shows may result in the student being asked to leave the studio. Rescheduling Procedures: If you need to reschedule a lesson, you can do so through ouronline booking system up to 24 hours in advance. Please note that rescheduling is not available for requests made less than 24 hours before the lesson and is subject to availability.
  • Refund Policy
    Cancellation with Notice: Lessons cancelled with more than 24 hours' notice will be eligible for a full refund. Refunds will be processed via Stripe within 5-10 business days, depending on your bank's processing times. Late Cancellations: Lessons cancelled with less than 24 hours' notice will not be eligible for a refund. Subscriptions: Please note that all subscriptions are non-refundable. If a subscription is cancelled, any unscheduled lessons will be forfeited and cannot be scheduled. For more information about subscriptions, please see our Subscription Policy. Exceptional Circumstances: In cases of genuine emergencies or sudden illness, exceptions to the refund policy may be considered on a case-by-case basis. Please contact us via phone call, text message, or WhatsApp to 07814 776159, or via email to booking@rebeccareidsingingstudio.com as soon as possible to discuss your situation. Contact Information: For any enquiries regarding refunds or to request a refund, please contact us via phone call, text message, or WhatsApp to 07814 776159, or via email to booking@rebeccareidsingingstudio.com. Policy Changes: This refund policy may be updated periodically. To ensure transparency, students will be notified via email at least one month in advance. Please note that upon booking, you’ll be asked to confirm that you can be emailed. Please ensure that this box is ticked to avoid missing any important updates! Payment Method: Refunds will be issued via the original payment method used for the purchase, in compliance with UK law.
  • Subscription Policy
    Subscription Plans One Lesson per Month: Monthly Subscription Includes: 1 lesson per month. Reminder: You will receive a reminder email 7 days before your subscription renews, so you're always aware of upcoming payments. Four Lessons per Month: Weekly Subscription Includes: 4 lessons per month (one lesson per week). Reminder: You will receive a reminder email 7 days before your subscription renews, so you're always aware of upcoming payments. Terms and Conditions for Monthly Singing Lessons Subscription 1. Overview By subscribing to our monthly singing lessons, you agree to the following Terms and Conditions ("Agreement"). This Agreement outlines the rights, obligations, and restrictions for users ("Subscribers") of Rebecca Reid Singing Studio ("Provider"). By subscribing, you agree to abide by these Terms and Conditions. 2. Subscription Fees The monthly subscription fee for singing lessons will be billed on a recurring monthly basis. Payment must be made in advance for each month. The subscription renews automatically unless cancelled. 3. Payment Terms Payment for each monthly period is due on the date of purchase and will renew monthly on that same date. Subscribers authorise the Provider to charge the subscription fee to the designated payment method. If payment is not successfully processed, access to lessons may be suspended until payment is received. 4. Subscription Upgrades and Downgrades Students may upgrade or downgrade their subscription at any time. However, the online booking system does not currently allow for automatic upgrades or downgrades. To upgrade or downgrade, you will need to cancel your existing subscription (ensuring that all unscheduled lessons are scheduled, as unscheduled lessons will be forfeited) and set up a new subscription. Please note that all subscriptions are non-refundable. If a subscription is cancelled, any unscheduled lessons will be forfeited and cannot be rescheduled. 5. Cancellations and Refunds Subscribers may cancel their subscription at any time through the online booking system. To avoid charges for the following month, cancellations must be made before the upcoming billing date. No refunds will be issued for cancellations made after the billing date for the current month, except as required by law. Refunds will only be provided if the cancellation occurs within 14 days of the initial purchase date. After this 14-day period, all subscription fees are non-refundable. 6. Rescheduling and Missed Lessons Subscribers may request to reschedule a lesson by providing at least 24 hours notice. Rescheduling is subject to availability and at Provider's discretion. See Cancellation Policy, Rescheduling, and No-Show Policies. Missed lessons without notice will not be refunded or rescheduled. See Cancellation Policy, Rescheduling, and No-Show Policies. 7. Lesson Reset on Renewal Any unused lessons will not carry over to the next month. At the beginning of each new billing cycle, the number of lessons included in the subscription will reset. Subscribers are encouraged to schedule and attend all lessons within each billing cycle, as any unused lessons will be forfeited upon renewal. 8. Lesson Access and Conduct Subscribers are responsible for attending lessons at the scheduled time. Online or in-person attendance will be based on the agreement. Subscribers are expected to conduct themselves respectfully. Disruptive or inappropriate behaviour may result in termination of lessons without a refund. See Studio Policies for additional details. 9. Content and Intellectual Property All content provided in lessons (videos, materials, etc.) is the intellectual property of Rebecca Reid Singing Studio and is for personal, non-commercial use only. Subscribers may not record, distribute, or otherwise use lesson materials without prior written consent from Provider. See Media & Recordings Policy. 10. Liability Singing lessons may involve physical exercises. Subscribers participate at their own risk. Provider will not be liable for any injury or harm resulting from participation in lessons. Subscribers are encouraged to consult with a healthcare professional if they have any concerns about physical activity. See Disclaimers & Liability Policy. 11. Changes to Terms Provider reserves the right to update or modify these Terms and Conditions at any time. Subscribers will be notified of significant changes, and continued use of the service will indicate acceptance of the revised Terms. See Payment Policy. 12. Contact Information If you have any questions about these Terms and Conditions, You can contact us: By email: info@rebeccareidsingingstudio.com By visiting this page on our website: https://www.rebeccareidsingingstudio.com/contact By phone number: 07814 776159
  • Attendance & Punctuality Policy
    Late Arrivals: Please ensure you arrive on time for your scheduled lesson. If you arrive late, the lesson will still finish at the scheduled time to respect the next student’s booking, and the full lesson fee will still apply. Unfortunately, we cannot extend the lesson to make up for any time missed due to lateness. Importance of Regular Attendance: Regular attendance is key in vocal training. Consistent lessons help us monitor your development and provide essential feedback, which is crucial for building technique and confidence. Irregular attendance may hinder your progress and growth as a singer.
  • Studio Rules & Etiquette
    Lesson Environment: To maintain a focused and productive lesson, we ask that all students come to lessons fully prepared, with any materials or music needed for the session. Phone-Free Zone: All students are required to keep their mobile phones on silent mode and stored away during the lesson. This ensures that the focus remains on the music and learning. Exceptions for Emergencies: If a student is expecting an urgent call (e.g., from a family member), they must inform the teacher before the lesson begins. In such cases, the phone may be kept on vibrate mode, and the student can step outside to take the call. Use for Learning Purposes: Mobile phones may only be used during lessons with the teacher's permission, such as for recording parts of the lesson (see Media & Recording Policy) or accessing music-related content. Consequences of Non-Compliance: If a student is found using their phone without permission during the lesson, they will receive a warning. Repeated offences may result in the student being asked to leave the lesson. Parent Involvement: Observation Welcome: Parents are welcome to attend their child’s lessons for students under the age of 16 to observe their progress and support their musical development. Quiet Observation: While observing, parents must remain quiet and avoid interruptions during the lesson. This allows the student to fully focus and ensures that the lesson runs smoothly. Respecting the Learning Environment: If a parent becomes disruptive or causes a distraction, the teacher may ask them to leave the lesson room to maintain a positive and productive learning environment for the student. Communication with the Teacher: If parents have questions or concerns, they are encouraged to discuss them with the teacher by email. Please avoid discussing these matters during the lesson to prevent interruptions to the student's focus. Practice Expectations: Regular practice is essential for progress. Students are expected to follow the teacher's instructions regarding their practice routine. Typically, this may involve practising at least 5 days a week for a minimum of 15-20 minutes per session, or as directed by the teacher. Consistent effort between lessons ensures steady improvement and helps students reach their goals more effectively. Respectful Conduct: We are committed to maintaining a positive, respectful, and supportive environment for all students and teachers. Verbal abuse, aggressive behaviour, or disrespect toward the teacher or other students will not be tolerated. If any such behaviour occurs, you will be asked to leave the lesson immediately, and further action may be taken to ensure the safety and wellbeing of everyone in the studio.
  • Studio Holidays & Teacher Cancellations
    Holiday/Studio Closures: The studio will be closed during specific holidays and breaks throughout the year. We will notify students at least 2 weeks in advance of any scheduled closures via email or other communication methods, such as our website or social media. These closures may include major holidays (e.g., Christmas, New Year’s, Easter), summer breaks, or any other planned time off. During these times, lessons will not take place, and any affected lessons will either be rescheduled, credited to your account, or a refund will be issued upon request. Teacher Absences: If the teacher needs to cancel a lesson due to illness, emergencies, or other unforeseen circumstances, students will be notified as soon as possible. In such cases, the lesson will either be rescheduled at a mutually convenient time, credited to your account, or a refund will be issued, if preferred. We aim to minimise disruptions and maintain a consistent schedule for all students.
  • Illness Policy
    At Rebecca Reid Singing Studio, we prioritise the health and wellbeing of all our students and teachers. If you are feeling unwell or exhibiting any symptoms of illness, we kindly ask that you reschedule or cancel your lesson. This is especially important to protect not only your own voice but also the health of others in the studio. Request to Reschedule: If you are experiencing any symptoms of illness, please contact us as soon as possible to discuss rescheduling your lesson. We encourage you to give us at least 24 hours' notice whenever possible, in compliance with our Cancellation, Rescheduling, and No-Show Policies. Health Considerations: Students are encouraged to take care of their health. Singing while sick can increase the risk of vocal injury and hinder your recovery. It’s better to take the time needed to heal fully before returning to lessons. We appreciate your cooperation in maintaining a healthy learning environment for everyone at the studio.
  • Online Singing Lessons Policy
    At Rebecca Reid Singing Studio, we offer online singing lessons in English to provide flexibility and convenience for our students. To ensure a smooth and productive online learning experience, please review the following: Technology Requirements: To participate in online singing lessons, students must meet the following technology requirements: Platform: Lessons will be conducted via Zoom. Students should have the Zoom application installed on their devices. Microphone: A good-quality microphone is essential for clear audio. USB microphones or dedicated headsets are recommended. Camera: A functioning webcam (built-in or external) is required for visual interaction during lessons. Internet Connection: A stable internet connection with a minimum speed of 5 Mbps for both upload and download is necessary to ensure uninterrupted lessons. Device: Students can use a computer, tablet, or smartphone that meets the above requirements. Technical Difficulties: In the event of technical difficulties during a lesson, students are encouraged to troubleshoot their devices first. Common solutions include checking internet connectivity, restarting the Zoom application, and ensuring audio/video settings are correctly configured. If the connection remains poor or technical issues persist for more than 5 minutes, the lesson will be paused, and the teacher will reach out via email or text to discuss rescheduling options. Rescheduling Due to Technical Issues: If a lesson cannot continue due to significant technical difficulties on either the student's or teacher's side, it may be rescheduled at no additional charge, in line with our Cancellation Policy, Rescheduling, and No-Show Policies. Punctuality: Students are expected to log in to the Zoom meeting 5 minutes before the scheduled lesson start time. This allows for any last-minute adjustments and ensures that lessons begin promptly. Please note that a waiting room feature will be enabled, so students may have to wait briefly until the teacher is ready to start the lesson. Environment: Students should find a quiet and well-lit space for their lessons to minimise distractions and enhance the learning experience. Please inform any household members that a lesson is in session to avoid interruptions. Recording Lessons: In accordance with our Media and Recording Policy, students may request permission to record lessons for personal reference. If permission is granted, recordings should be used solely for the student’s practice and improvement.
  • Termination of Lessons Policy
    Ending Lessons Students and teachers have the right to terminate lessons at any time without requiring advance notice. Student-Initiated Termination: If a student decides to discontinue lessons, they simply need to notify the teacher via email at booking@rebeccareidsingingstudio.com. No notice period is required. Teacher-Initiated Termination: If a teacher needs to discontinue lessons, they will communicate this to the student directly. No notice period is required. Refund Policy If a student has flexible lessons booked, these will be managed according to our Cancellation, Rescheduling, and No-Show Policies and Refund Policy. Subscriptions will be addressed in accordance with our Subscription Policy.
  • Student Commitment & Practice Policy
    Importance of Commitment: At Rebecca Reid Singing Studio, we believe that dedication and consistent practice are essential for vocal development. Students are expected to commit to their lessons and practice regularly to achieve their goals. Practice Expectations: Regular practice is essential for progress. Students are expected to follow the teacher's instructions regarding their practice routine. Typically, this may involve practising at least 5 days a week for a minimum of 15-20 minutes per session, or as directed by the teacher. Consistent effort between lessons ensures steady improvement and helps students reach their goals more effectively. Progress Tracking and Feedback: We will regularly assess each student’s progress and provide constructive feedback during lessons. This tracking helps identify strengths and areas for improvement, ensuring that each student is on the right path toward their musical goals. Performance Opportunities: Students may have opportunities to participate in performances or recitals throughout the year. These events are designed to showcase their progress and boost confidence in their abilities. Participation in these events will be communicated in advance, and students are encouraged to take part. Commitment to Practise: If a student consistently fails to practise or show commitment to their vocal training, they may be asked to leave the studio. This decision will be made in the best interest of both the student and the studio, as we aim to foster an environment of growth and dedication. Additionally, this opens up a spot for other students who are eager to learn and develop their vocal skills.
  • Media & Recordings Policy
    Recording Lessons: Permission Required: Students may request permission to record their lessons for personal reference. Requests should be made to the teacher before the lesson begins. Usage of Recordings: If granted permission, recordings should be used solely for the student's practice and improvement. They should not be shared publicly without prior consent from Rebecca Reid Singing Studio. Confidentiality: Recorded lessons may contain sensitive information about teaching methods or other students. We ask that all students respect this confidentiality and refrain from sharing recordings with anyone outside of their personal use. Social Media Usage: Posting Videos or Images: We encourage students to share their progress on social media. However, any videos or images that feature other students or teachers must be shared only with their consent. Studio Promotions: From time to time, Rebecca Reid Singing Studio may post videos or images of students, performances, or recitals on our official social media platforms, such as Instagram and Facebook. Students or parents will be notified in advance, and if any student wishes not to be featured, they should communicate this to the teacher. Respectful Sharing: We ask that all students and parents maintain a respectful approach when sharing content related to the studio. This includes refraining from posting negative comments or content that could harm the studio's reputation. Communication and Consent: Feedback and Concerns: If you have any concerns or questions regarding our Media & Recordings Policy, please do not hesitate to reach out via email to info@rebeccareidsingingstudio.com. We value open communication and are here to address any issues that may arise.
  • Privacy & Communication Policy
    Confidentiality At Rebecca Reid Singing Studio, we are committed to protecting the privacy of our students. We assure you that all personal information, including contact details and lesson progress, will remain confidential. We will not share your information with third parties without your explicit consent, except as required by law. Communication Channels We value open communication and encourage our students to reach out with any questions or concerns. You can contact us through the following channels: Email: info@rebeccareidsingingstudio.com Phone: 07814 776159 Messaging: Feel free to reach out via SMS or WhatsApp at 07814 776159. During studio hours (Tuesday to Friday, 10AM - 7PM, and Saturday 10AM - 1PM), you can typically expect a response within 24 hours. Outside of these hours, it may take a little longer. For more information about how we handle personal information, please refer to our Privacy Policy.
  • Disclaimers & Liability
    Voice Health At Rebecca Reid Singing Studio, we are dedicated to providing quality instruction to support your vocal training. However, it is important to understand that students are responsible for their own vocal health and wellbeing. We encourage all students to practise mindfulness and care regarding the use of their voice outside of lessons. This includes avoiding overuse, misuse, or any activities that may strain or injury their voice. If you experience any discomfort or pain while singing, we strongly advise consulting with a medical professional. Legal Waiver By participating in lessons at Rebecca Reid Singing Studio, you acknowledge that while we strive to provide a safe and supportive learning environment, accidents may occur. Therefore, you agree to release and hold harmless Rebecca Reid Singing Studio, its teachers, and staff from any liability for injuries or damages, except where such injuries or damages arise from our negligence, during lessons or activities conducted at our studio location. This waiver includes, but is not limited to, injuries resulting from slips, falls, or other accidents that may occur on the studio premises. You acknowledge that you participate in lessons at your own risk and that you have read and understood this disclaimer. If you are a parent or guardian signing on behalf of a minor, you confirm that you have the legal authority to do so and understand the implications of this waiver for the minor's participation in lessons. Public Liability Insurance Rebecca Reid Singing Studio is covered by public liability insurance. This insurance provides additional protection for students and staff in the event of any unforeseen incidents that may occur during lessons or activities at our studio.
  • Student Referral Program
    Referral Program Terms and Conditions 1. Eligibility: Only current students of Rebecca Reid Singing Studio can participate in the referral program. Referrals must be new students who have not previously taken lessons at Rebecca Reid Singing Studio. 2. Referral Reward: For every new student referred who completes at least two lessons, the referring student will receive one free lesson. The free lesson will be issued as a coupon and must be used within 30 days from the date of the coupon's issue. 3. Referral Process: To refer a new student, the existing student must provide the new student’s name and contact information to booking@rebeccareidsingingstudio.com The new student must mention the referring student's name at the time of their first lesson to ensure the referral is credited. 4. Limitations: There is no limit to the number of referrals a student can make; however, each referred student must complete at least two lessons before the referring student is eligible for a free lesson. Free lessons are non-transferable and cannot be exchanged for cash or any other form of payment. 5. Program Duration: This referral program is ongoing and may be subject to change at any time. 6. Termination of Program: Rebecca Reid Singing Studio reserves the right to modify or terminate the referral program at any time without prior notice. 7. Additional Terms: All participants in the referral program agree to these terms and conditions by participating in the program. Rebecca Reid Singing Studio reserves the right to disqualify any participant who engages in fraudulent or abusive referral practices. 8. Contact Information: For any questions or concerns regarding the referral program, please contact info@rebeccareidsingingstudio.com
  • Leave a Review
    We greatly appreciate and welcome your feedback! If you’ve enjoyed your singing lessons and would like to share your experience, you can leave a review on the following platforms: Google My Business Facebook Alternative, you can send us your review via email at info@rebeccareidsingingstudio.com Consent for Use: By leaving a review on one of these platforms, you give permission for your feedback to be used in promotional materials, such as our website or social media. We will never share any personal details beyond what you provide in the review. Opting Out: If you prefer not to have your testimonial used for marketing purposes, please let us know when you submit your review. We respect your privacy and will ensure your feedback is kept confidential if requested.
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